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Find answers to common questions about our services
Most repairs are completed within 24-48 hours. Screen replacements and battery replacements can often be done same-day. Complex repairs like motherboard issues may take 3-5 business days.
Yes! All our repairs come with a 90-day warranty covering both parts and labor. If you experience any issues within this period, we'll fix it at no additional charge.
Absolutely! Once you create an account and submit a work order, you can track your repair status in real-time through your dashboard. You'll also receive email notifications for status updates.
Repair costs vary by device and issue. We offer free diagnostics to provide you with an accurate quote. Check our Services page for estimated pricing ranges.
We accept all major credit/debit cards through our secure Paystack payment gateway. Payment is required before we begin the repair work.
Refunds are handled on a case-by-case basis. If we're unable to repair your device, you'll receive a full refund minus any diagnostic fees. Contact our support team for specific refund requests.
We use a mix of OEM (Original Equipment Manufacturer) parts and high-quality aftermarket parts. You can choose your preference, and we'll always inform you which type we're using.
Yes! Browse our parts catalog to find and purchase parts directly. We source parts from trusted suppliers and eBay verified sellers.
Our technicians perform thorough diagnostics before ordering parts. If a part doesn't resolve the issue, we'll investigate further and provide you with options at no additional diagnostic charge.
Create a free account, register your device, and submit a work order describing the issue. You can then drop off your device at our location or request a pickup service.
Yes, we strongly recommend backing up your data before any repair. While we take precautions, we cannot guarantee data preservation during hardware repairs.
If we determine your device cannot be economically repaired, we'll inform you immediately. You won't be charged for repairs we couldn't complete, only the diagnostic fee if applicable.
Follow these simple steps to get your device repaired
All repairs are backed by our comprehensive warranty